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Terms of Service

VireliaVault is an 18+ platform for non-nudity audio-visual creator content. These Terms of Service ("Terms") are a binding agreement between you and the operator of VireliaVault. Please read them carefully. By creating an account, accessing, or using VireliaVault, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use the Platform.

Last updated: [DATE]. Effective from: [DATE].

1. Who we are

VireliaVault (the "Platform", "we", "us", "our") is operated by [OPERATOR LEGAL NAME], a sole proprietorship (jednoosobowa działalność gospodarcza) registered in the Republic of Poland, tax identification number NIP [NIP], statistical number REGON [REGON], with its registered business address at [BUSINESS ADDRESS] (the "Operator").

You can contact us at: support@vireliavault.com (general and support), legal@vireliavault.com (legal), privacy@vireliavault.com (data protection), dmca@vireliavault.com (copyright).

2. What VireliaVault is

VireliaVault is an online marketplace and hosting service that lets independent creators ("Creators") publish audio-visual content and offer it to registered adult users ("Fans", "Users", "you") through memberships, pay-per-view unlocks, tips, and custom orders. We provide the technology, hosting, discovery, and payment facilitation. We are an intermediary and hosting provider: Creators, not the Operator, are responsible for the content they upload. We do not endorse and are not the author of Creator content.

3. Strictly no nudity and no sexually explicit material

VireliaVault is a non-nudity platform. This is a core rule, not a guideline.

The following are strictly prohibited on the Platform:

  • Nudity of any kind, including exposed genitals, anus, or female nipples/areolae, and "implied" nudity where such areas are only nominally covered.
  • Pornography and sexually explicit material, including real or simulated sexual acts, masturbation, or the depiction of sexual arousal in an explicit manner.
  • Content that is primarily intended to cause sexual arousal through explicit sexual conduct.

VireliaVault focuses on ASMR and similar sensory performances. Content must remain clothed and non-explicit at all times. We enforce this rule through human and automated moderation, and we may remove content and suspend accounts that breach it, at our discretion and without notice. Nothing in these Terms permits the upload of the prohibited material above.

4. Definitions

  • "Content" means any video, audio, image, text, poll, message, or other material uploaded, streamed, or transmitted through the Platform.
  • "Creator" means a User who has completed Creator onboarding and offers Content or services for a fee.
  • "Fan" or "User" means any registered person using the Platform.
  • "Membership" or "Subscription" means recurring, monthly access to a Creator's subscriber content.
  • "Pay-per-view" or "PPV" means a one-time purchase that unlocks a specific piece of Content.
  • "Custom order" means a paid request for a Creator to produce a personalised piece of Content.
  • "Tip" means a voluntary payment to a Creator.

5. Eligibility, accounts, and access

5.1 Age requirement

The Platform is intended exclusively for adults. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to register or use VireliaVault. By registering, you represent and warrant that you meet this requirement. We may terminate any account we reasonably believe belongs to a minor.

5.2 Your account

You must provide accurate registration information and keep your login credentials secure. You are responsible for all activity under your account. You may hold only one account unless we agree otherwise. Notify us immediately of any unauthorised use.

5.3 Availability by region

We may restrict or block access from jurisdictions where operating the Platform, or serving this type of content, would create legal or regulatory risk (including age-verification requirements). Access is provided "as available" and we may change, suspend, or withdraw features or the whole Platform.

5.4 Access requires an account

Certain content and features are only available to signed-in Users. Browsing of Creator listings and profiles may be available without an account; viewing individual Content generally requires registration and, where applicable, payment.

6. Content standards and prohibited use

In addition to the no-nudity rule in Section 3, you must not upload, post, or transmit Content or engage in conduct that:

  • Depicts, involves, or sexualises minors in any way (zero tolerance; suspected child sexual abuse material will be removed and reported to the competent authorities).
  • Depicts non-consensual activity, or any person who has not given informed, documented consent to appear.
  • Is illegal, promotes illegal acts, or violates the rights of others (including intellectual property, privacy, or publicity rights).
  • Contains hate speech, harassment, threats, incitement to violence, or content that is defamatory, or that promotes self-harm, extremism, or trafficking.
  • Impersonates any person or entity, or misrepresents your identity or affiliation.
  • Contains malware, attempts to gain unauthorised access, scrapes the Platform, or interferes with its operation.
  • Involves fraudulent payments, money laundering, or evasion of these Terms or of our payment providers' rules.

You are solely responsible for your Content and interactions. We may remove Content and suspend or terminate accounts that breach these standards.

7. Creators

7.1 Independent status

Creators are independent contractors. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship between a Creator and the Operator. Creators set their own prices and decide what Content to offer, within these Terms.

7.2 Licence you grant us

You retain ownership of your Content. By uploading Content, you grant the Operator a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting and delivery), display, and transmit that Content solely to operate, promote, and provide the Platform, and to comply with law. This licence ends when the Content is deleted, except to the extent we must retain copies to comply with legal obligations or resolve disputes.

7.3 Creator warranties

You represent and warrant that: you own or have all rights and consents necessary for your Content; your Content complies with these Terms and applicable law; every identifiable person in your Content is an adult who has consented to its creation and distribution; and your Content does not infringe any third-party rights.

7.4 Payouts and platform fee

Creator payments are processed and paid out by Stripe through Stripe Connect. Creators must complete Stripe's onboarding and identity/bank verification (which Stripe, not the Operator, performs) before publishing paid Content or receiving payouts. The Operator retains a platform fee on Creator earnings (by default 20%, or another rate agreed in writing with a specific Creator); the remainder is transferred to the Creator's connected Stripe account and paid out by Stripe on its schedule. Processing fees are handled as described in Section 8.

7.5 Creator taxes and reporting

Creators are responsible for their own taxes, social contributions, and any registrations required in their jurisdiction. As a platform facilitating third-party sales, we may be required to collect and report Creator information and earnings to tax authorities (for example under EU rules such as DAC7). By using the Platform as a Creator, you agree to provide the information reasonably required for such reporting.

8. Payments, pricing, and billing

8.1 Payment processing

Payments are processed by Stripe Payments Europe, Ltd. and its affiliates ("Stripe"). By making a payment you also agree to Stripe's applicable terms. We do not store your full card details; these are handled by Stripe. Your use of paid features must comply with Stripe's rules for acceptable content and business.

8.2 Prices, currency, and VAT

Prices are shown before purchase and are set by Creators (subject to any minimums we apply). Depending on your location and applicable law, prices may be subject to VAT or other taxes, which may be added at checkout and remitted through the applicable scheme (for example the EU VAT One-Stop-Shop for digital services).

8.3 One-off purchases and tips

Pay-per-view unlocks and tips are charged once. Access to unlocked Content is granted to your account after successful payment.

8.4 Memberships (recurring subscriptions)

A Membership renews automatically each month at the price shown, using your saved payment method, until cancelled. You can cancel at any time from your account; cancellation stops the next renewal and you keep access until the end of the current paid period. We do not provide refunds for the current period on cancellation (see 8.6). If a renewal payment fails, access may be suspended.

8.5 Custom orders

Custom orders are paid upfront. If a Creator cancels or does not fulfil a custom order, the amount paid is refunded to you in full through Stripe. Delivered custom Content is made available in your Library.

8.6 Refunds and the right of withdrawal for digital content

Purchases on VireliaVault are for digital content and services supplied immediately. Where you are a consumer in the EU (including Poland) or the UK, you have a statutory right to withdraw from certain distance contracts within 14 days. However, for digital content supplied immediately, that right does not apply once performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal (Article 16(m) of Directive 2011/83/EU; Article 38(13) of the Polish Consumer Rights Act). By starting to access purchased Content you give that consent and acknowledgement. Outside this, purchases are generally non-refundable except where required by law or expressly stated in these Terms.

8.7 Service fee

A service fee may be added at checkout to applicable purchases (such as pay-per-view unlocks, tips, and custom orders). It is charged by the Operator for providing and operating the platform, including payment processing and related costs. The service fee is shown separately before you confirm payment and forms part of the total you pay. It applies to the relevant transaction regardless of the payment method you choose and is not a surcharge for using any particular payment instrument. A Creator's share is calculated on the listed price of the Content and is not affected by the service fee.

8.8 Merchant of record and chargebacks

The Operator is the merchant of record for transactions on the platform. Initiating a fraudulent chargeback is a breach of these Terms and may result in account termination.

9. Intellectual property

The Platform, including its software, design, trademarks, and branding, is owned by the Operator or its licensors and is protected by law. You may not copy, modify, distribute, or create derivative works of the Platform except as expressly permitted. Creator Content belongs to the respective Creators. You receive only a personal, non-transferable, revocable licence to view Content you have lawfully accessed, for personal, non-commercial use. Downloading, recording, redistributing, or reselling Content is prohibited.

10. Content moderation, reporting, and illegal content

As a hosting and intermediary service, we operate under applicable safe-harbour and intermediary rules (including the EU Digital Services Act). We do not pre-screen all Content but we do moderate.

  • You can report Content or conduct that you believe breaches these Terms or the law using the in-product reporting tools or by emailing legal@vireliavault.com.
  • We review reports and may remove Content, restrict visibility, or suspend accounts.
  • We may act on our own initiative where we detect breaches.
  • Content sent in direct messages, including attachments and pay-per-view media, may be reviewed and removed by our moderators to detect and prevent illegal content, keep users safe, and enforce these Terms. Uploading or sharing illegal material is strictly prohibited and may be reported to the competent authorities.
  • Where we remove or restrict a Creator's Content, we aim to inform the Creator of the reason.
  • We cooperate with lawful requests from competent authorities.

11. Copyright and DMCA

We respect intellectual property rights and respond to valid notices.

  • If you believe Content infringes your copyright, send a notice to dmca@vireliavault.com including: your contact details; identification of the work; identification and location (URL) of the infringing material; a statement of good-faith belief that the use is unauthorised; a statement that the information is accurate and, under penalty of perjury, that you are authorised to act; and your signature.
  • We may remove or disable access to the material and notify the Creator.
  • The Creator may submit a counter-notice with the corresponding statements. We handle notices and counter-notices in line with the U.S. DMCA and the EU notice-and-action framework.
  • Repeat infringers will have their accounts terminated.

12. Suspension and termination

We may suspend or terminate your account, remove Content, or withhold funds where we reasonably believe you have breached these Terms or the law, where required by our payment providers, or to protect the Platform, other users, or third parties. If your account is suspended or banned, you may be shown the reason and, where applicable, the duration at sign-in. You may close your account at any time. Provisions that by their nature should survive termination (including Sections 7.2, 9, 13, 14, and 15) will survive.

13. Disclaimers

The Platform and Content are provided "as is" and "as available", without warranties of any kind to the fullest extent permitted by law. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that Content is accurate, lawful, or fit for any purpose. We are not responsible for interactions between Users and Creators. This Section does not exclude or limit any rights you have as a consumer that cannot be excluded under applicable law.

14. Limitation of liability

To the fullest extent permitted by law, the Operator will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total aggregate liability arising out of or relating to the Platform is limited to the greater of the amounts you paid to us in the twelve (12) months before the event giving rise to the claim, or EUR 100. Nothing in these Terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, fraud, or your mandatory consumer rights).

15. Indemnity

You agree to indemnify and hold harmless the Operator from claims, damages, losses, and expenses (including reasonable legal fees) arising from your Content, your use of the Platform, or your breach of these Terms or of any law or third-party right, to the extent permitted by applicable law.

16. Governing law, consumers, and disputes

These Terms are governed by the laws of the Republic of Poland and, where applicable, of the European Union, without prejudice to mandatory consumer-protection rules of your country of residence. If you are a consumer, you may bring proceedings in the courts of your country of residence, and you benefit from the mandatory protections of that country's law. Consumers in the EU can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. For business users and Creators, disputes are subject to the competent courts for the Operator's registered seat.

17. Changes to these Terms

We may update these Terms to reflect changes to the Platform, the law, or our practices. We will post the updated version with a new "Last updated" date and, for material changes, take reasonable steps to notify you. Continued use after changes take effect means you accept the updated Terms; if you do not agree, stop using the Platform.

18. Contact

Questions about these Terms: legal@vireliavault.com. General support: support@vireliavault.com. Operator: [OPERATOR LEGAL NAME], [BUSINESS ADDRESS], NIP [NIP], REGON [REGON].